iOS Support

Uploading Your Data Through Settings

Every now and then we need to have a look at the logs and some details about your app that only exist on your app. We've built a easy way to do this by uploading your data through our Settings menu, this article steps you through how to do this on your iPhone but the process is very similar on iPad...

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Using Voice to Text

How to Use Apple Dictation If you like, you can dictate instead of typing. Make sure Enable Dictation is turned on (in Settings > General > Keyboard) and iPad is connected to the Internet. Dictate text. Tap on the iPad keyboard, then speak. When you finish, tap Done. Add text....

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Turning Off Auto-Lock

When the iPad/iPhone screen turns off, Happy Inspector stops working. Turning off Auto-Lock will keep your iPad screen from automatically turning off so that Happy Inspector can continue working when needed. 1. Go to iPad/iPhone Settings. 2. Select General. 3. Select Auto-Lock. ...

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In-App Purchase FAQ

When you subscribe to Happy Inspector via our iOS app, the billing is handled by Apple and managed through iTunes. This is not unique to Happy Inspector; all in-app purchases for iOS app will be handled in this way. To cancel the auto-renewal for your subscription: - Go into your iPhone or iPa...

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Taking Screenshots on Apple Devices

We can't see what's on your screen on your iPad, iPhone or iPod. But having an idea of exactly what's going on helps enormously with Troubleshooting. Our iOS team build specific error messages in to the app so we often ask if you can send screenshots through. To take a screenshot: 1. Press the Sle...

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